FAQ

How long will it take to receive my order?

Orders typically take 1 business days to process. Once shipped, delivery takes an additional 3~10 business days for Standard Domestic Shipping. You can find full details on our Shipping Policy page.

Where do you ship from?

All our jigs and gear ship directly from our operations center in Castle Hill 2154 NSW.

How much does shipping cost?

We offer free Standard Shipping for all orders over within Australian.

Do you ship internationally?

No, we do not ship outside Australia.

What makes your jigs different from others?

Our jigs are designed by passionate anglers. We focus on premium components including high-carbon hooks, chip-resistant coatings and hydrodynamic profiles to ensure optimal performance, fall rate, and durability in various water conditions.

What hook brand/material do you use?

We primarily use BBK Hooks to ensure maximum strength and corrosion resistance.

How do I choose the right jig weight for my fishing spot?

Choosing the weight depends on current strength and depth. A good starting point is usually 1 metre for 1 gram of weight. For detailed recommendations, feel free to contact our customer support team!

What is your return policy?

We offer a 7 day return window from the date of delivery. Items must be unused and in their original packaging. Please review our full Refund & Return Policy for complete details and non-returnable items.

What should I do if my jig arrives damaged or defective?

Contact us immediately at sales@fishingjigs.com.au. We will promptly arrange for a free replacement or a full refund, including return shipping costs.

How long does a refund take?

Once we receive and inspect your returned item, your refund will be processed to your original payment method within 7 business days.

How can I contact customer support?

You can reach us via email at sales@fishingjigs.com.au or call us at 0286678633 during our business hours, Monday to Friday: 9:30am to 5:00pm.

Are you a real, registered business?

Yes, we are a fully registered business operating under the legal name Presto P/L T/A Fishingjigs at Unit10, 5 Salisbury Road, Castle Hill NSW 2154. Our business details are available on our About Us page.